At Rapid Air Booking Online, we are committed to providing high-quality flight booking services that meet your needs. If you are not completely satisfied with your experience, this Refund Policy explains when refunds may be issued and how the process works.
Eligibility for Refunds
Refunds may be considered in the following situations:
Cancellation During the Cooling-Off Period
If you cancel your booking within the specified cooling-off period outlined in your booking terms, you may qualify for a full refund.
Payment Processing Errors
If a payment error occurs due to a technical or processing issue, a refund may be issued after verification.
Service Issues or Agreement Breaches
If we provided services incorrectly or did not meet the terms of our agreement, your case will be reviewed for a possible refund.
Cooling-Off Period
Most bookings include a cooling-off period, typically 10 to 30 days from the date of purchase. Cancel within this period, and you may receive a full refund. Cooling-off periods can vary depending on the specific airline or fare type, so please review your booking documentation for exact details.
Non-Refundable Items
The following are not eligible for refunds:
Payments made after the cooling-off period has expired.
Custom or personalized services tailored specifically for the client.
Administrative, processing, or service fees associated with your booking.
Refund Processing
Refunds will be issued using the same payment method used during the original transaction.
Processing times may vary depending on your payment provider but typically take 7 to 15 business days to reflect in your account.
You will be notified once your refund request has been reviewed and processed.
Exceptions
Rapid Air Booking Online reserves the right to deny refunds in cases involving:
Fraud or suspicious activity
Abuse of services
Violations of our Terms & Conditions
Changes to This Policy
We may modify or update this Refund Policy at any time. Any changes will be posted on this page, and the “effective date” will be updated to reflect the latest version.
By booking or using our services, you acknowledge and agree to this Refund Policy.